Archive for August, 2002

I Have Enabled The Intelligent Last Updated Option In Web Notification But It Does Not Seem To Be Doing Anything?

4th August 2002

The Intelligent Last Updated option allows you to take better advantage of sites which return last updated header information. In prior to v0.50 the size of the web page is calculated each time to see if an update has been carried out. With the Intelligent Last Updated option enabled if the site does not contain frames the last updated date header only will be used to calculate if a page has been updated and the page will not be downloaded to check the size. This means checking for updates is much quicker if you have many sites which support the last updated header. If the site contains frames or if the last updated header is not available the page is still downloaded so the URL’s of the framed pages and the size can be found. The first time you run Web Notification the system needs to find which pages contain frames and which do not, this means you will only gain the benefit of this option after the Web Notification tool has processed the URL once to detect if frames are present or not.

I Have Adjusted The Speaker Balance And The Sound Volume Adjustments Have Now Become Erratic?

4th August 2002

The speaker balance is implemented by adjusting the left and right speaker volumes independently. At present does not support the independant adjustment of the left and right channels.

I Use Large Fonts And TICK’s Configuration Screens Are Difficult To Read.

4th August 2002

This is a known problem and a workaround is currently being investigated for a future version. In the meantime if you are unable to read the options you must use the small fonts setting. You may find resizing the configuration screen helps.

How Do I Hide The Standard Windows Sound Mixer Tray / Notification Icon?

4th August 2002

To hide the standard Windows Sound mixer following these steps:

  1. Open the Windows control panel (Start - Settings - Control Panel)
  2. Double click “Multimedia”
  3. Uncheck “Show Volume Control On The Taskbar”

Different versions of Windows may have slight variations on the positioning of the option. Generally the options can be found within the Multimedia Control Panel applet.

The Winamp Hot Keys Indicated With An Asterisk Do Not Work?

4th August 2002

Hot keys indicated with an asterisk are not directly supported by Winamp’s development language. To support these hot keys activates the command in Winamp by using the appropriate Winamp menu hot key. You must ensure when is sending the command to Winamp you are not holding down any of the hot key keys used to activate the command. You may find increasing the Interface Delay option will assist if you experience persistent problems.

Why Has The Name Been Changed From Sound Control Plus To Sound Control?

4th August 2002

In anticipation of an enhanced version of is was decided that the previous version would be called and the enhanced version Plus.

When Internet Connection Sharing (ICS) Is Installed Tick Does Not Operate As Expected?

4th August 2002

does not support Internet Connection Sharing (ICS). There are no future plans to add ICS support. You may find will function to some degree on the ’server’ - i.e. the machine making the dial up networking connection.

Can I Carry Out Enhanced Log File Analysis Within Spreadsheets, Databases and Direct Access?

4th August 2002

If you wish to carry out analysis on your call log that does not directly provide specific support you have two options available.

allows you to export the call log as a comma separate file. This function is available by right clicking on a call log entry, selecting export followed by detail. You will be prompted to enter the location and filename of the file you wish to create containing your call log. This file can then be imported into the most popular spreadsheets and database applications. These applications can then be used to further report on the data that has collected.

does not currently support the batch adding of records to the call log. The call log file is stored in a file call log70.bin which can be found in the \\Logs folder. has been developed in Delphi (Pascal) and the structure of the log record has been included below.

//{Mode = 0-Auto, 1-Insert, 2-Edit
//3-Adjust, 4-Rcvrd, 5-Discon}
typLogInformation = record
  Start, Finish: TDateTime;
  Cost_With_Discount, Cost_Without_Discount: Real;
  Mode: integer;
  Data_Transferred: Cardinal;
  Connect_Speed: Cardinal;
  Connectoid_Name: string[20];
  User_Name: string[25];
  Deleted: boolean;
end;

No support can be given on accessing the call log directly.


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