Archive for July, 2006

Installation On Windows NT/2000 And Above

24th July 2006

Windows NT/2000 and above introduces new security levels for users that can restrict access to the registry and files that and need to operate successfully. It is also important to ensure all users have Administrator level privileges especially whilst installing the applications. The latest versions of both and have had their setup application upgraded to allow restricted users to run the applications by adjusting the access level of the installation/data folders if required. You must still install from a user with Administrator level privileges. This fix is not available to Windows NT4 users who should ensure they continue to run the application with a user with Administrator level privileges.

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How Do I Uninstall?

24th July 2006

If you wish to uninstall a Really Effective product select the uninstall option from either of the following locations.

Start - Programs - Application Name - Uninstall
Start - Settings - Control Panel - Add/Remove Programs

Uninstalling will remove all related settings within the registry together with the files installed to your Program Files\ folder. If you reinstall you will need to respecify your your hot key specifications and other options.

stores it settings in the registry and within the Program Files\\Logs folder (older versions may also store files directly within the folder). Uninstalling will remove corresponding settings from within the registry and files installed to your Program Files\ folder. Any files created after you installed (for example your \Logs folder containing your call log should not be removed. If you reinstall you will need to respecify you time bands and other options.

Before uninstalling or reinstalling any software you should ensure you have adequate backups of your data files, installing or uninstalling Really Effective products should be no exception to this rule.

If you have not been happy with your experience of using a Really Effective product please use the facilities above to provide feedback.

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