Really Effective

Windows NT/2000 and above introduces new security levels for users that can restrict access to the registry and files that Sound Control and TICK need to operate successfully. It is also important to ensure all users have Administrator level privileges especially whilst installing the applications. The latest versions of both Sound Control and TICK have had their setup application upgraded to allow restricted users to run the applications by adjusting the access level of the installation/data folders if required. You must still install from a user with Administrator level privileges. This fix is not available to Windows NT4 users who should ensure they continue to run the application with a user with Administrator level privileges.

Related Posts

• A Privileged Instruction Error Is Displayed?
• How Do I Uninstall?
• I Have Hidden The Tray / Notification Icon And Now I Cannot Change Any Of My Settings?
• Installing / Uninstalling On A Restricted User Account (Windows 2000 And Above)
• Some Of The Hot Keys Or Standard Keyboards Keys Do Not Seem To Be Working Correctly?
• User Switching (Windows XP And Above)

If you wish to uninstall a Really Effective product select the uninstall option from either of the following locations.

Start - Programs - Application Name - Uninstall
Start - Settings - Control Panel - Add/Remove Programs

Uninstalling Sound Control will remove all related settings within the registry together with the files installed to your Program Files\Sound Control folder. If you reinstall you will need to respecify your your hot key specifications and other options.

TICK stores it settings in the registry and within the Program Files\TICK\Logs folder (older versions may also store files directly within the TICK folder). Uninstalling will remove corresponding settings from within the registry and files installed to your Program Files\TICK folder. Any files created after you installed (for example your TICK\Logs folder containing your call log should not be removed. If you reinstall you will need to respecify you time bands and other options.

Before uninstalling or reinstalling any software you should ensure you have adequate backups of your data files, installing or uninstalling Really Effective products should be no exception to this rule.

If you have not been happy with your experience of using a Really Effective product please use the Contact Us facilities above to provide feedback.

Related Posts

• A Privileged Instruction Error Is Displayed?
• I Have Hidden The Tray / Notification Icon And Now I Cannot Change Any Of My Settings?
• Installation On Windows NT/2000 And Above
• Installing / Uninstalling On A Restricted User Account (Windows 2000 And Above)
• Some Of The Hot Keys Or Standard Keyboards Keys Do Not Seem To Be Working Correctly?
• User Switching (Windows XP And Above)

This error is usually displayed when you have not installed the latest patches and updates from Microsoft for your Operating System. The following updates are generally the minimum required to ensure the applications will run with no DLL errors. You should ensure you only install an update that is required for your Operating System. For example, the Dial Up Networking update is for Windows 95 only it is not required for other Operating Systems. Newer Operating Systems generally do not require any additional patches or updates for the applications to run. Links to available updates can also be found below.

Windows 95 / 98 / NT4: Common Controls Update
Windows 95: Dial Up Networking v1.3 Update (no longer officially available)
Windows 95: Winsock v2 Update (no longer officially available)
Windows 95: Winsock v2 and DUN v1.3 Year 2000 Update (no longer officially available)

Windows NT4 Workstation
Service Pack 6
rasapi.dll: Ensure you have a My Computer - Dial Up Networking icon.  If not install Dial Up Networking from the Windows NT installation media - rasapi.dll should then be installed.

This error message is usually displayed when you have been cut off from your Internet connection in the middle of downloading the application. You will need to delete the corrupted file from your computer and download the application again. Use the file size and MD5 information provided on the download page to ensure that the file you have downloaded is the correct size and from a reliable source. More information on using MD5 to check the integrity of the download can be found in the Related Posts section below. If you continue to download a corrupted version delete your temporary internet files and try again. If you still experience problems use the Contact Us link above and confirm you have followed these instructions and request the application to be emailed to you. Remember to indicate what application you require.

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• What Is A MD5 Checksum?

This problem appears to be related to Norton AntiVirus 2002 and Sound Control’s Automatically Display Song Title When It Changes option. It has been reported that users of Norton AntiVirus 2001 can run LiveUpdate to download an update so this CPU usage problem does not occur. It is unclear at this stage whether the program causing this problem is NAV2002 or Sound Control. Whilst investigating this problem users of NAV2002 can continue to use Sound Control but the Automatically Display Song Title option must be unchecked / off. This problem also affected NAV2003. It however appears a LiveUpdate in NAV2003 and/or using Winamp v5 seems to solve this problem and the Automatically Display Song Title can be used if required.

It is recommend you use Winamp v2 or Winamp v5 as Winamp 3 does not support the programming interface which Sound Control uses to remotely control Winamp. A 3rd Party has developed an add-in (called Winamp 2 Plugin Manager) for Winamp 3 which emulates the functionality of Winamp 2 which Sound Control requires. After installing this add-in Sound Control will have limited control over Winamp 3.

Testing was carried out 31 October 2002 if a newer version of Winamp 2 Plugin Manager has been released since more support may now be available.

The Winamp 2 Plugin Manager is no longer available - you will need to use Winamp v5+ or v2.

The following hot key functions work:

• Next
• Pause
• Stop
• Fast Forward
• Rewind
• Preferences
• Volume Up
• Volume Down
• Open Winamp
• Loading Of Playlists

The following hot key functions do not work:

• Previous
• Jump To File
• Information
• Fade To Mute
• All options marked *
• On Screen Display Of Song Title

Sound Control will never fully support Winamp 3 it is recommend you use Winamp v5+ or Winamp v2.

This is a known problem and is currently being investigated. The current workaround to solve these issues is to disable multiple device support. You may need to uninstall and then reinstall Sound Control if you are unable to display the Options screen. Please note that uninstalling and reinstalling the application will reset your application settings.

If your software is about to expire or is requesting a registration key you must download the latest version to remove both of these limitations.  Applications now contain no fixed expiry dates, no requirements for registration keys and are 100% freeware.  Use the TICK or Sound Control links for a list of the most recent downloads.