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Archive for the ‘Support’ Category
(remember to scroll down for all matches)
Windows 7 Compatibility Notes
11th June 2009
As more and more people are using Windows 7 this post will be updated with any significant problems (and resolutions) that are reported by users with this operating system.
There are currently no specific problems reported when using Windows 7. However it should be noted that all the compatibility issues that apply when using Windows Vista also apply to Windows 7. If you are planning on using the Windows 7 platform please ensure you also review the Vista compatibility notes for important [...]
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Volume/Mute Not Supported Is Displayed Instead Of The Appropriate Mixer Controls
6th March 2009
This informational message is displayed when it is reported by the sound card driver that either Volume or Mute/Select adjustment is not possible on a specific mixer. Sound Control displays all mixers where either Volume or Mute/Select can be adjusted. If a mixer reports that both Volume and Mute is not supported it is hidden. If the mixer you require displays a Not Supported message look down the listed mixers to find an possible alternative. On occasions you may find a mixer may [...]
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List Of Winamp Compatible Players For Sound Control
29th December 2008
The media hot key functionality of Sound Control supports any Winamp compatible player and not just Winamp.
The applications listed below support at least a limited set of functionality (generally any hot key not labelled with asterisk) which should result in at least the major Next/Previous/Stop/Pause/Play/Fast Forward/Rewind keys being available.
If you have used Sound Control with any other media players please contact us to let us know the details and they will be added to this [...]
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Windows Vista Compatibility Notes
2nd August 2008
As more and more people are using Windows Vista (keep reading for Windows 7 compatibility) this post will be updated with any significant problems (and resolutions) that are reported by users with this operating system.
This is not an exhaustive list and due to several fundamental changes in the Vista operating system it is expected that there may be issues especially with respect to volume adjustment and installation.
Sound Control v2.50+ (available soon) has been tested on Windows Vista [...]
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What Is A BETA Release?
16th February 2007
Before a piece of software is made available to a wider audience software developers usually release a set of BETA releases that allow the potential audience of the application to provide feedback before the final release is made. This feedback usually includes details of parts of the application that do not function correctly on their specific hardware or details of changes they would like implemented. BETA releases however by their nature usually contain problems, are feature incomplete [...]
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What Is A Member Only Release?
16th February 2007
A Member Only release is a special version of an application (usually a new version which is not publicly available) which is made available to members of the web site only. A member of the site has registered to show their interest and support of the freeware applications available. Membership of the site is free. Member only releases facilities are currently not [...]
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What Is Our Policy On Older Or End Of Support Cycle Operating Systems?
25th July 2006
Here at Really Effective we take pride in trying to release our software for all Windows operating systems since Windows 95 and NT4 even after Microsoft no longer officially offers technical support anymore. At the time of writing Windows NT4, 95, 98, 98 Second Edition and Millennium Edition have reached their end of support cycle. This means it is no longer possible to get developer support from Microsoft and many developer tools are no longer supported by their respective manufacturers on [...]
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A Privileged Instruction Error Is Displayed?
24th July 2006
The Privileged Instruction error is known to occur when using TICK with Windows XP or above and the Internal Speaker options have been selected. This problem which is usually solved by adjusting your security level (more information in the Related Posts section below) seems to occur on some installations regardless of your Administrator level. The current workaround is to ensure you have no active dial up networking connections and change your sound options from Internal Speaker to None or [...]
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I Am Not Able To Select / Show Connect Speed?
24th July 2006
Due to various limitations TICK is not able to support connect speed if you use Windows NT4, Windows 2000, Windows XP or above. It is hoped that this limitation will be addressed in a future [...]
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Installing / Uninstalling On A Restricted User Account (Windows NT4/2000 And Above)
24th July 2006
Windows NT4/2000 and above introduces new security levels for users that can restrict access to the registry and files that applications need to operate successfully.
The latest versions of both Sound Control v2.50+ (available soon) and TICK v1.50+ (available soon) have had their setup application upgraded to allow restricted users to run the applications by adjusting the access level of the installation/data folders if required. Using versions of the applications before these versions may [...]
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