Archive for the ‘Support’ Category

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List Of None Winamp Compatible Players For Sound Control

4th October 2009
The media hot key functionality of Sound Control now supports a limited set of none Winamp compatible players if using Sound Control v3.00+ (available soon). The applications listed below support a subset of functionality of the media players features and should result in at least the major Next/Previous/Stop/Pause and Play keys being available. If you wish Sound Control to support a new none Winamp compatible player or support further operations of an existing player please contact us to [...]
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Posted in Sound Control, Support |

Windows 7 Compatibility Notes

11th June 2009
As more and more people are using Windows 7 this post will be updated with any significant problems (and resolutions) that are reported by users with this operating system. Sound Control v3.00+ (available soon) has been tested on Windows 7 and should greatly improve compatibility so it can therefore become a supported operating system. TICK is not officially supported or tested using the Windows 7 operating system yet. Sound Control (v3.00 And Above) Sound Control v3.00 and above is [...]
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Posted in Support |

Volume/Mute Not Supported Is Displayed Instead Of The Appropriate Mixer Controls

6th March 2009
This informational message is displayed when it is reported by the sound card driver that either Volume or Mute/Select adjustment is not possible on a specific mixer. Sound Control displays all mixers where either Volume or Mute/Select can be adjusted. If a mixer reports that both Volume and Mute is not supported it is hidden.   If the mixer you require displays a Not Supported message look down the listed mixers to find an possible alternative.  On occasions you may find a mixer may [...]
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Posted in Sound Control, Support |

List Of Winamp Compatible Players For Sound Control

29th December 2008
The media hot key functionality of Sound Control supports any Winamp compatible player and not just Winamp. A limited set of none Winamp compatible players are also supported see related posts section below. The applications listed below support at least a limited set of functionality which should result in at least the major Next/Previous/Stop/Pause/Play/Fast Forward/Rewind keys being functional. As each compatible player supports a different feature subset other media hot key [...]
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Posted in Sound Control, Support |

Windows Vista Compatibility Notes

2nd August 2008
As more and more people are using Windows Vista (keep reading for Windows 7 compatibility in the Related Posts section) this post will be updated with any significant problems (and resolutions) that are reported by users with this operating system. This is not an exhaustive list and due to several fundamental changes in the Vista operating system it is expected that there may be issues especially with respect to volume adjustment and installation. Sound Control v3.00+ (available soon) has [...]
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Posted in Support |

What Is A BETA Release?

16th February 2007
Before a piece of software is made available to a wider audience software developers usually release a set of BETA releases that allow the potential audience of the application to provide feedback before the final release is made. This feedback usually includes details of parts of the application that do not function correctly on their specific hardware or details of changes they would like implemented.  BETA releases however by their nature usually contain problems, are feature incomplete [...]
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Posted in Support |

What Is A Member Only Release?

16th February 2007
A Member Only release is a special version of an application (usually a new version which is not publicly available) which is made available to members of the web site only.  A member of the site has registered to show their interest and support of the freeware applications available. Membership of the site is free.  Member only releases facilities are currently not [...]
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Posted in Support |

What Is Our Policy On Older Or End Of Support Cycle Operating Systems?

25th July 2006
Here at Really Effective we take pride in trying to release our software for all Windows operating systems since Windows 95 and NT4 even after Microsoft no longer officially offers technical support anymore. At the time of writing Windows NT4, 95, 98, 98 Second Edition and Millennium Edition have reached their end of support cycle. This means it is no longer possible to get developer support from Microsoft and many developer tools are no longer supported by their respective manufacturers on [...]
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Posted in Support |

A Privileged Instruction Error Is Displayed?

24th July 2006
The Privileged Instruction error is known to occur when using TICK with Windows XP or above and the Internal Speaker options have been selected. This problem which is usually solved by adjusting your security level (more information in the Related Posts section below) seems to occur on some installations regardless of your Administrator level. The current workaround is to ensure you have no active dial up networking connections and change your sound options from Internal Speaker to None or [...]
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Posted in Support |

I Am Not Able To Select / Show Connect Speed?

24th July 2006
Due to various limitations TICK is not able to support connect speed if you use Windows NT4, Windows 2000, Windows XP or above. It is hoped that this limitation will be addressed in a future [...]
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Posted in Support, TICK |

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