Archive for the ‘Support’ Category

A Video Demonstrating How To Configure Sound Control To Set Hot Keys For Volume Control, Winamp (Or Compatible) Control And Application Loading All With Customisable On Screen Display

8th May 2010
The second video in a series on using Sound Control can be found below. The video demonstrates how to configure Sound Control to set hot keys for volume control, Winamp (or compatible) control and application loading all with customisable on screen [...]
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A Video On How To Download And Install Sound Control On A Windows Vista/7 PC

2nd May 2010
The first in a series of videos on using Sound Control can be found below. This video demonstrates how to download and install the freeware software Sound Control on a Windows Vista/7 PC. The process of setting the correct application compatibility settings to allow Sound Control to run correctly in newer operating systems is also shown as part of this [...]
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I Have Upgraded To Windows Vista/7 And Sound Control No Longer Changes The Volume

28th March 2010
If you use Windows Vista/7 or you are new to Sound Control please ensure you install Sound Control correctly by reading the Compatibility Notes and/or watching the How To Install Sound Control video. Links can be found to all these articles in the Related Posts section below. Ensure you are using the latest version of Sound Control available in the Current Downloads section. You also need to follow the instructions given on the compatibility notes page. Windows Vista/7 has [...]
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When I Start Sound Control A User Account Control Confirmation Prompt Is Always Displayed

28th March 2010
If you use Windows Vista/7 or you are new to Sound Control please ensure you install Sound Control correctly by reading the Compatibility Notes and/or watching the How To Install Sound Control video. Links can be found to all these articles in the Related Posts section below. Ensure you are using the latest version of Sound Control available in the Current Downloads section. You also need to follow the instructions given on the compatibility notes page. Once you have set the [...]
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List Of None Winamp Compatible Players For Sound Control

4th October 2009
The media hot key functionality of Sound Control now supports a limited set of none Winamp compatible players if using Sound Control v3.00+ (available soon). The applications listed below support a subset of functionality of the media players features and should result in at least the major Next/Previous/Stop/Pause and Play keys being available. If you wish Sound Control to support a new none Winamp compatible player or support further operations of an existing player please contact us to [...]
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Windows 7 Compatibility Notes

11th June 2009
As more and more people are using Windows 7 this post will be updated with any significant problems (and resolutions) that are reported by users with this operating system. Sound Control v3.00+ (available soon) has been tested on Windows 7 and should greatly improve compatibility so it can therefore become a supported operating system. TICK is not officially supported or tested using the Windows 7 operating system yet. Sound Control (Up To v2.84 BETA) If you are planning on using this [...]
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Volume/Mute Not Supported Is Displayed Instead Of The Appropriate Mixer Controls

6th March 2009
If you use Windows Vista/7 or you are new to Sound Control please ensure you install Sound Control correctly by reading the Compatibility Notes and/or watching the How To Install Sound Control video. Links can be found to all these articles in the Related Posts section below. This informational message is displayed when it is reported by the sound card driver that either Volume or Mute/Select adjustment is not possible on a specific mixer. Sound Control displays all mixers where [...]
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List Of Winamp Compatible Players For Sound Control

29th December 2008
The media hot key functionality of Sound Control supports any Winamp compatible player and not just Winamp. A limited set of none Winamp compatible players are also supported see related posts section below. The applications listed below support at least a limited set of functionality which should result in at least the major Next/Previous/Stop/Pause/Play/Fast Forward/Rewind keys being functional. As each compatible player supports a different feature subset other media hot key [...]
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Windows Vista Compatibility Notes

2nd August 2008
As more and more people are using Windows Vista (keep reading for Windows 7 compatibility in the Related Posts section) this post will be updated with any significant problems (and resolutions) that are reported by users with this operating system. This is not an exhaustive list and due to several fundamental changes in the Vista operating system it is expected that there may be issues especially with respect to volume adjustment and installation. Sound Control v3.00+ (available soon) has [...]
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What Is A BETA Release?

16th February 2007
Before a piece of software is made available to a wider audience software developers usually release a set of BETA releases that allow the potential audience of the application to provide feedback before the final release is made. This feedback usually includes details of parts of the application that do not function correctly on their specific hardware or details of changes they would like implemented.  BETA releases however by their nature usually contain problems, are feature incomplete [...]
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