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Archive for the ‘Support’ Category
I Have Adjusted The Speaker Balance And The Sound Volume Adjustments Have Now Become Erratic?
4th August 2002
The speaker balance is implemented by adjusting the left and right speaker volumes independently. At present Sound Control does not support the independant adjustment of the left and right [...]
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I Use Large Fonts And The Configuration Screens Are Difficult To Read.
4th August 2002
This is a known problem and a workaround is currently being investigated for a future version. In the meantime if you are unable to read the options you must use the small fonts setting. You may find resizing the configuration screen [...]
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The Winamp Hot Keys Indicated With An Asterisk Do Not Work?
4th August 2002
Hot keys indicated with an asterisk are not directly supported by Winamp's development language. To support these hot keys Sound Control activates the command in Winamp by using the appropriate Winamp menu hot key. You must ensure when Sound Control is sending the command to Winamp you are not holding down any of the hot key keys used to activate the command. You may find increasing the Interface Delay option will assist if you experience persistent [...]
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How Do I Hide The Standard Windows Sound Mixer Tray / Notification Icon?
4th August 2002
To hide the standard Windows Sound mixer following these steps:
Open the Windows control panel (Start - Settings - Control Panel)
Double click "Multimedia"
Uncheck "Show Volume Control On The Taskbar"
Different versions of Windows may have slight variations on the positioning of the option. Generally the options can be found within the Multimedia Control Panel [...]
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Why Has The Name Been Changed From Sound Control Plus To Sound Control?
4th August 2002
In anticipation of an enhanced version of Sound Control is was decided that the previous version would be called Sound Control and the enhanced version Sound Control [...]
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When Internet Connection Sharing (ICS) Is Installed Tick Does Not Operate As Expected?
4th August 2002
TICK does not support Internet Connection Sharing (ICS). There are no future plans to add ICS support. You may find TICK will function to some degree on the 'server' - i.e. the machine making the dial up networking [...]
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Can I Carry Out Enhanced Log File Analysis Within Spreadsheets, Databases and Direct Access?
4th August 2002
If you wish to carry out analysis on your call log that TICK does not directly provide specific support you have two options available.
TICK allows you to export the call log as a comma separate file. This function is available by right clicking on a call log entry, selecting export followed by detail. You will be prompted to enter the location and filename of the file you wish TICK to create containing your call log. This file can then be imported into the most popular spreadsheets and [...]
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The Auto Disconnect After Idle Feature Incorrectly Activates (Or Does Not Activate) Even Though I Am Actively (Or Not Actively) Using The Internet Connection?
4th August 2002
Both Windows and your Internet Service Provider can be actively transferring small amounts of data even if you are not actively using your connection. This information could include notifications of new e-mail, general protocol data to keep your connection functioning or updates to the system time, the list is endless. TICK attempts to adjust for some of this information and under certain circumstances this may cause any of the auto disconnect features to malfunction. Symptoms include either [...]
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Large Blocks Of Colour / Black Rectangles Are Drawn In The On Screen Display?
4th August 2002
Some fonts do not appear to support the Outline feature. Either switch to a different font (e.g. Arial) or uncheck the Outline [...]
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Not Enough Decimal Places Are Being Used?
4th August 2002
Generally, TICK carries out all its calculations using at least seven or eight decimal places if entered even if less are displayed. If TICK is not displaying enough decimal places (they are set to your Windows default values automatically) they can be changed in the Options - Display - Decimal Places options [...]
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