Posts Tagged ‘Contact Us’

We Are Back And With A New Site Design

5th July 2008

After an extended break, some effort has been spent on a brand new and more modern design for the site.   Unfortunately both and have not had an update for quite some time now.  No promises and it depends how involved it becomes but I am hoping to release updates soon starting with and if the update is well received it will be followed by a new version of .   The new versions will be made available via the new Current Downloads feature, first as BETA releases to gather and fix any bug reports.  Depending on the general feedback and success of the release it will then be made the official download version.  When a release is made details of the changes will be posted as a new news item.  Please feel free to if you have any feedback.

Contact Us

15th June 2008

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Comment

For most posts on the site you have the ability to leave a related comment. For general support queries please use the email option below. Your comment will appear once it has been moderated (can take 24-48 hours but usually sooner). Please ensure you leave comments that are related to the original post. Comments not related to the post will be removed.

Email

contactus [at] reallyeffective [dot] co [dot] uk

Legal

14th June 2008

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License

1: GENERAL
1.01: This license agreement is a legal agreement between you (either an individual or a single entity) and the author of this software. By installing or otherwise using this software you agree to be bound by this agreement.
1.02: If you do not agree to the terms of this Agreement, you may not install or use this software.
1.03: This software product is Copyright (c) Paul McKnight, All Rights Reserved. If more detailed copyright information is required this can be displayed by viewing the software products About screen.
1.04: This agreement will immediately and automatically terminate without notice if you fail to comply with any term, condition or clause of this Agreement. You agree upon termination to promptly destroy the software together with all of its component parts, prior and replacement versions, personalised license / registration codes / machine codes and all copies and modifications thereof in any form.
1.05: This software product may include strong encryption algorithms that are subject to export restrictions. You are responsible for any claim that your use of this software is in compliance with these restrictions and regulations.

2: DISTRIBUTION
2.01: You are hereby licensed to make as many exact copies of this software and documentation as you wish; give exact copies of the original software to anyone; and distribute the software and documentation in its unmodified form using electronic means or via CD/DVD-ROM media. There is no charge for any of the above.
2.02: You are specifically prohibited from charging, or requesting donations, for any such copies.
2.03: You are strictly forbidden from sharing, distributing or publishing any personalised license / registration codes / machine codes that are used for the continued usage of this software product.
2.04: Unauthorised re-packaging and / or distribution is strictly forbidden.

3: SUITABILITY
3.01: It is the responsibility of the user of this software product to ensure this software is suitable for purpose; is compatible with their existing hardware and software.
3.02: The freely available downloadable version of this software product should be used to assist in the evaluation of this product.

4: UPDATES AND UPGRADES
4.01: No guarantee is made that future updates will be compatible with previous releases.
4.02: The author may, from time to time, revise or update the software product. In so doing, the author incurs no obligation to furnish such revision or updates to you.
4.03: FREEWARE
4.03.01: The author reserves the right to change the license from Freeware to Shareware for future releases.
4.03.02: Minor updates (for example, v3.00->v3.10) are free.
4.03.03: Major updates (for example, v3.??->v4.??) are free.
4.04: SHAREWARE
4.04.01: Minor updates (for example, v3.00->v3.10) are free.
4.04.02: Major updates (for example, v3.??->v4.??) will be made available for a small upgrade cost.

5: REFUNDS
5.01: The Consumer Protection (Distance Selling) Regulations 2000: You have a statutory right to cancel your contract(s) with us without charge. It should be noted these regulations permit several exclusions that apply to this software product. These exclusions include “Any goods made to your personal specifications or personalised for you” (for example, a personalised license / registration code / machine code) and “Software which has had its seal broken and has been opened” (for example, software must be returnable in an unused state - once a personalised license / registration code / machine code is issued this is not possible).
5.02: No refunds are available. You should fully assess the software product using the freely available evaluation version before purchasing a personalised license / registration code / machine code for continued usage of the software product.

6: MISCELLANEOUS
6.01: You may not disassemble or reverse engineer any part of this software product.
6.02: You may not rent or lease any part of the software product.
6.03: Unauthorized patching of the software product is strictly forbidden.
6.04: Unauthorized creation of licenses / registration codes / machine codes is strictly forbidden.
6.05: The author of this software does not guarantee that this software product is free from bugs / errors or free from viruses.
6.06: The author does not guarantee the quality and reliability of any encryption technique used to secure data. In all cases it should be assumed that basic algorithms have been utilised and should be considered to be not secure.
6.07: You agree to be bound by the Terms and Conditions document and Disclaimer policy as published on the web site. Any changes to these policies / documents will be published to the web site.
6.08: Should any term of this license be declared void or unenforceable by any court of competent jurisdiction, such declaration shall have no effect on the remaining terms hereof.
6.09: Any dispute over this license is subject to the laws of England and Wales.

7: LIABILITY
7.01: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE AND DOCUMENTATION ARE PROVIDED “AS IS” AND THE AUTHOR DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, CONFORMANCE WITH DESCRIPTION, TITLE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.
7.02: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES OR LOST PROFITS WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE PRODUCT, EVEN IF THE AUTHOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, THE AUTHOR’S CUMULATIVE AND ENTIRE LIABILITY TO YOU OR ANY OTHER PARTY FOR ANY LOSS OR DAMAGES RESULTING FROM ANY CLAIMS, DEMANDS OR ACTIONS ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THIS LICENSE.

Terms and Conditions

1: GENERAL
1.01: By purchasing from or otherwise using this site you agree to be bound by this Terms and Conditions document, the License of the Software Product and Disclaimer policy as published on the web site. Any changes to these documents / policies will be published to the web site.
1.02: The purchase cost of a software product does not include unrelated general Windows / computer support and fault resolution or bespoke programming / scripting tasks all these are optional chargeable extras.
1.03: Personalised license / registration codes / machine codes are specific for the machine that they were purchased for. If you change your hardware set-up a replacement personalised license / registration code / machine code may be required. Replacement license / registration codes / machine codes are free but are strictly limited to deter software piracy. Multiple installations using a single license is strictly prohibited.
1.04: Providing feedback on the software product does not constitute any right to free personalised license / registration codes / machine codes or any other financial recompense of any kind. Inclusion of such feedback in future releases is at the sole discretion of Paul McKnight.
1.05: Really Effective and Really Effective Software are trading names and trademarks used and owned by Paul McKnight.
1.06: All written and spoken correspondence (including sales, customer services and support) is available in English only.
1.07: Should any clause of this Terms and Conditions be declared void or unenforceable by any court of competent jurisdiction, such declaration shall have no effect on the remaining terms hereof.
1.08: Any dispute over these terms and conditions is subject to the laws of England and Wales.

Disclaimer

1: GENERAL
1.01: If you are a member of this site, you have licensed a software product from us, use a service provided by us or submitted a comment we may send infrequent emails containing information that we deem is important to you (for example, new product information, notification of reply to a comment). Such emails are kept to the minimum as we respect users wishes not to receive unnecessary emails in their Inboxes. We do not provide / sell our member list to any third parties.
1.02: Cookies may be utilised whilst visiting this site. Amongst other uses the cookies monitor your access level to the site and will persist your login status to save you having to login multiple times or to stop multiple voting in polls. Cookies are either automatically removed when you close your browser software or automatically expire when they are no longer needed.
1.03: The pages you visit on this site together with your IP Address and any information your browser software may publish is recorded for statistical analysis, abuse protection and for diagnosis of problems with the site. This information is used internally only and is not sold directly to any third parties.
1.04: Your IP address and other pertinent information is logged for each operation in the member area or any commercial areas (for example, Credit Card processing) to prevent misuse and fraud. This information will be passed to appropriate law enforcement agencies to assist in the identification of abusers of this site.
1.05: Any opinions, web site addresses or member submitted material published should not be interpreted as a recommendation or advocacy from this site. We do not accept any responsibility for the content or actions of externally linked web sites, member submitted material or the trading conduct of any supplier, merchant or vendor. If you have any cause of concern on any item available on the web site please use the facilities and provide detailed information on the problem.
1.06: Should any term of this Privacy and Disclaimer policy be declared void or unenforceable by any court of competent jurisdiction, such declaration shall have no effect on the remaining terms hereof.
1.07: Any dispute over this Privacy and Disclaimer policy is subject to the laws of England and Wales.
1.08: This site uses selected licensed icon imagery reproduced with permission © Copyright 2001-2006 PerthWeb Pty Ltd. More information can be found at their web site: http://www.glyfx.com
1.09: The header image is licensed and reproduced with permission © Julien Eichinger - Fotolia.com

Home

14th June 2008

Thank You And Goodbye

1st December 2007

After many years of success I have made the decision that due to personal reasons I have unfortunately decided the current version of and will be the last. With regret, this means Vista operating system support will not be implemented. The web site will remain open for the time being and support questions will still be read and answered if time permits. I am not totally discounting future versions but I currently do not have the energy, time, willpower or interest to continue these projects. It has been a difficult past few years and I wish to thank all users for their support and past interest in both and . When I think back to 1998 when I made the first public release of (as it is called now) and back to 1999 for the first public release of I have received great joy from these projects especially in the early years of development. If you wish to please use the facilities. Thank you and goodbye (for now).

Recent Server Problems Update

19th November 2006

Regular visitors have no doubt noticed that over the past couple of weeks the site has been experiencing difficulties. These problems started when the host company decided to migrate my account to a new server without my knowledge. This then involved me updating the domains so they resolved to the new server which causes a couple of days of the server appearing to alternate between up and down whilst these changes were propagated. The problems over the past several days have been caused by the new server suddenly having some kind of problem which resulted in no scripting being executed causing incomplete or even blank pages being served to visitors. I have since implemented a workaround but the original problem has still not been resolved and the server appears to be sluggish and unreliable at times. Please use the facilities if you find any problems or to provide feedback on the speed/reliability of the new server.

What Is Our Policy On Older Or End Of Support Cycle Operating Systems?

25th July 2006

Here at Really Effective we take pride in trying to release our software for all Windows operating systems since Windows 95 and NT4 even after Microsoft no longer officially offers technical support anymore. At the time of writing Windows NT4, 95, 98, 98 Second Edition and Millennium Edition have reached their end of support cycle. This means it is no longer possible to get developer support from Microsoft and many developer tools are no longer supported by their respective manufacturers on these platforms. Although here at Really Effective we will try to continue to support these operating systems it will inevitably result in specific functionality being disabled in future releases for end of support cycle operating systems or at worse the operating system no longer being supported at all. This will unfortunately mean new releases, updates and bug fixes may not work unless you upgrade your operating system. If you have any queries on this policy please use the link or refer to the official Microsoft article.


© Copyright 1998-2008 Paul McKnight, All Rights Reserved. Reproduction strictly forbidden without prior written permission.