Really Effective

Welcome to the Support section where all product related support queries can be found.  If you are looking for support on a specific product please use the menu and choose the appropriate page for your product.  The product related pages list features, screenshots, downloads and support questions and answers for only the selected product allowing you to find the information you require quicker.  You may also find using the search facility a helpful tool in locating a solution to your problem.  For your convenience the list is alphabetised.  If you are still experiencing a problem please contact us and we will try to help you with your query.

•  A Privileged Instruction Error Is Displayed? (24/07/2006)
•  A Video Demonstrating How To Configure Sound Control To Set Hot Keys For Volume Control, Winamp (Or Compatible) Control And Application Loading All With Customisable On Screen Display (08/05/2010)
•  A Video On How To Download And Install Sound Control On A Windows Vista/7 PC (02/05/2010)
•  After Running The Application Missing DLL / Common Control Errors Are Displayed? (10/11/2005)
•  An Index Out Of Bounds Error And Duplicate Mixers Are Listed With Multiple Device Support Enabled? (26/08/2002)
•  Can I Carry Out Enhanced Log File Analysis Within Spreadsheets, Databases and Direct Access? (04/08/2002)
•  Downloading Using Internet Explorer (Windows XP And Above) (24/07/2006)
•  How Do I Backup My Configuration? (04/08/2002)
•  How Do I Hide The Standard Windows Sound Mixer Tray / Notification Icon? (04/08/2002)
•  How Do I Remove A Hot Key Assignment? (04/08/2002)
•  How Do I Turn Off The Automatic Disconnect Functionality? (01/01/2004)
•  How Do I Uninstall? (24/07/2006)
•  How Secure Are The Details Being Stored Within The Password Database? (04/08/2002)
•  I Am Not Able To Select / Show Connect Speed? (24/07/2006)
•  I Have Added A New Dial Up Networking Connectoid But It Is Not Being Listed In TICK? (04/08/2002)
•  I Have Adjusted The Speaker Balance And The Sound Volume Adjustments Have Now Become Erratic? (04/08/2002)
•  I Have Enabled The Intelligent Last Updated Option In Web Notification But It Does Not Seem To Be Doing Anything? (04/08/2002)
•  I Have Hidden The Tray / Notification Icon And Now I Cannot Change Any Of My Settings Or Exit Application? (04/08/2002)
•  I Have Reached The Maximum Limit Of Excludes Within The Auto Notification Functionality? (04/08/2002)
•  I Have Upgraded To Windows Vista/7 And Sound Control No Longer Changes The Volume (28/03/2010)
•  I Use Large Fonts And The Configuration Screens Are Difficult To Read. (04/08/2002)
•  I Use The 640x480 Display Resolution And I Cannot See The OK and Cancel Buttons. (04/08/2002)
•  Installing / Uninstalling On A Restricted User Account (Windows NT4/2000 And Above) (24/07/2006)
•  Large Blocks Of Colour / Black Rectangles Are Drawn In The On Screen Display? (04/08/2002)
•  List Of None Winamp Compatible Players For Sound Control (04/10/2009)
•  List Of Winamp Compatible Players For Sound Control (29/12/2008)
•  Not Enough Decimal Places Are Being Used? (04/08/2002)
•  Some Of The Hot Keys Or Standard Keyboards Keys Do Not Seem To Be Working Correctly? (04/08/2002)
•  Sound Control Is Unable To Control Winamp v3 (but works fine in Winamp v2 and v5)? (21/12/2003)
•  The Auto Disconnect After Idle Feature Incorrectly Activates (Or Does Not Activate) Even Though I Am Actively (Or Not Actively) Using The Internet Connection? (04/08/2002)
•  The CD Player Hot Keys Do Not Work? (04/08/2002)
•  The Software Has Expired Or Requires A Registration Key? (04/08/2002)
•  The Winamp Hot Keys Indicated With An Asterisk Do Not Work? (04/08/2002)
•  User Switching (Windows XP And Above) (24/07/2006)
•  Volume/Mute Not Supported Is Displayed Instead Of The Appropriate Mixer Controls (06/03/2009)
•  What Is A BETA Release? (16/02/2007)
•  What Is A MD5 Checksum? (24/07/2006)
•  What Is A Member Only Release? (16/02/2007)
•  What Is Our Policy On Older Or End Of Support Cycle Operating Systems? (25/07/2006)
•  When I Am Trying To Install A Message The Setup Files Are Corrupted Is Displayed? (02/06/2004)
•  When I Start Sound Control A User Account Control Confirmation Prompt Is Always Displayed (28/03/2010)
•  When I Start Sound Control The System Starts To Use 100% CPU Power? (15/02/2004)
•  When Internet Connection Sharing (ICS) Is Installed Tick Does Not Operate As Expected? (04/08/2002)
•  Why Does The On Screen Display Scroll The Winamp Song Title? (04/08/2002)
•  Why Has The Name Been Changed From Sound Control Plus To Sound Control? (04/08/2002)
•  Windows 7 Compatibility Notes (11/06/2009)
•  Windows Has Automatically Hidden My Tray / Notification Icon? (24/07/2006)
•  Windows Vista Compatibility Notes (02/08/2008)